Terms and Conditions


1.1 Welcome to our website

1.2 These Terms tell you the terms and conditions on which we supply any of the products on our website to you. The following terms and conditions apply when you order Products from our site. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1.3 If you find yourself unable to agree to these terms and conditions please do not use our ordering service.

1.4 By placing an order using this website you are confirming that you accept these terms and conditions.

2. INFORMATION ABOUT US 2.1 www.goldbarjewellers.co.uk is a site operated by THE GOLDBAR (JEWELLERS) LTD. Our company number is 4725776 and our registered office is at Goldbar Jewellers Ltd, 85 High Street, Erdington, Birmingham, B23 6SA. Our VAT number is 807048048


3.1 Our site is only intended for use by people who require delivery on the UK Mainland. Although we are happy to supply product elsewhere, additional delivery charges may apply. If you are not on the UK mainland, please contact us so we may calculate the delivery charges for you to consider before proceeding with an order.


4.1 Your placing an order via the Website constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that contains confirmation of our acceptance of your order (the “Order Acceptance”). The contract between us (“Contract”) will only be formed when we send you the Order Acceptance, whether or not you receive such email.

4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Order Acceptance. We will not be obliged to supply any other Products which may have been

part of your order until the dispatch of such Products has been confirmed in a separate Order Acceptance.


5.1 In normal circumstances

(a) We will deliver an order within the agreed period, but we cannot be held liable for any loss caused by late delivery. If we do deliver late you are not entitled to regard this as a breach of contract.

(b) Goods will be delivered to the delivery address supplied by you. You are considered to have given authority to accept a delivery on your behalf to any person who actually accepts delivery at the delivery address.

(c) If we, or any agent on our behalf, cannot deliver to the delivery address then we may either store the goods and deliver at a later date or return the goods to stock and deliver similar goods later.

(d) If we deliver in instalments to you, then each instalment is a separate contract. If payment in full is not made to us at the proper time for orders which have already been delivered, then we may withhold or cancel delivery of any other of your orders which have not yet been delivered.

(e) Our prices exclude delivery or transport charges, insurance in transit and taxes. We will charge you extra for transport, packaging taxes and insurance as applicable.

5.2 If we cannot deliver your order within the period specified in your Order Acceptance then we will contact you and you may choose to cancel your order and we will provide you, in those circumstances, with a full refund.

5.3 We will always need a signature on delivery of all Products.


6.1 The Products will be at your risk from the time of delivery.

6.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of:

6.2.1 such Products (including delivery charges)

6.2.2 all other sums which are or which become due to us from you for sales of Products (including delivery charges) through our Website.

6.2.3 not remove, deface or obscure any identifying mark or packaging on or relating to such Products.

6.3 If before title to Products passes to you:-

6.3.1 you fail to pay any amount due to us for Products on the due date for payment.


7.1 The price of any Products will be as quoted on our site, however prices are liable to increase at any time’ to cover ourselves if brands increase their prices.

7.2 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Acceptance.

7.3 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

7.4 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

7.5 Payment for all Products ordered through the website must be paid for by debit/credit card.


8.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

8.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.

8.3 This does not include or limit in any way our liability:

8.3.1 Under section 2(3) of the Consumer Protection Act 1987

8.3.2 For fraud or fraudulent misrepresentation or

8.3.3 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

8.4.1 loss of income or revenue

8.4.2 loss of business

8.4.3 loss of profits or contracts

8.4.4 loss of anticipated savings

8.4.5 loss of data, or

8.4.6 waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise provided that this condition 8.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of condition 8.1 or 8.2 or any other claims for direct financial loss that are not excluded by any of categories in condition 8.4.


Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


10.1 Save as set out in these terms, all notices given by you to us must be given to goldbar.erd@hotmail.co.uk We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the

date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.


11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

11.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

11.2.1 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

11.2.2 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

11.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


12.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

12.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

12.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 12.


13.1 If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition

or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.


14.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

14.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

14.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

15. Law and Jurisdiction

15.1 These terms and conditions and the relationship between you and Goldbar Jewellers shall be governed by and construed in accordance with the Law of the United Kingdom and you agree to submit to the exclusive jurisdiction of the Courts of United Kingdom.

Opening Times

Closed Monday
Tuesday 9am till 4.00pm
Wednesday 9am till 4.00pm
Thursday 9am till 4.00pm
Friday 9am till 4.00pm
Saturday 9am till 4.00pm
Sunday Closed


February 2018