Last updated: 23/01/2026
1. Who we are
This website is operated by Goldbar Jewellers
- Website: https://goldbarjewellers.co.uk/
- Email: goldbarjewellers@outlook.com
- Business address: 85 High Street, Erdington, B23 6SA
If you have any questions about this privacy policy or how we handle your data, you can contact us using the details above.
2. What personal data we collect
We may collect and process the following personal data:
- Name, billing address, shipping address
- Email address and phone number
- Order details and purchase history
- IP address and browser information
- Payment-related information (processed securely by third-party payment providers)
- Any information you provide when contacting us
We do not collect more data than is necessary to operate our store.
3. How we collect personal data
We collect data when you:
- Place an order on our website
- Create an account
- Contact us via email or contact forms
- Browse our website (via cookies, if you consent)
4. Why we collect personal data (lawful basis)
We process personal data for the following reasons:
- To fulfill orders and deliver products (contract)
- To process payments (contract)
- To provide customer support (legitimate interest)
- To comply with legal obligations such as tax and accounting (legal obligation)
- To analyze website usage (consent)
- To show relevant advertising where applicable (consent)
5. Cookies
We use cookies to make our website work and to understand how visitors use our site.
Cookies may be:
- Essential cookies – required for the website and checkout to function
- Analytics cookies – help us understand how visitors use our site
- Marketing cookies – used to show relevant ads (only with consent)
You can manage or withdraw your cookie consent at any time via the cookie settings on our website.
For more information, please see our Cookie Policy.
6. Sharing your data
We only share personal data with trusted third parties when necessary, including:
- Payment providers (e.g. Stripe, PayPal)
- Shipping and fulfillment providers
- Website hosting providers
- Analytics and marketing tools (only with consent)
These third parties are required to handle your data securely and in accordance with GDPR.
7. International data transfers
Some of our service providers may process data outside the EU/EEA.
Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.
8. How long we keep your data
We retain personal data only for as long as necessary:
- Order and invoice data: as required by law
- Customer accounts: until you request deletion
- Analytics data: according to our analytics provider’s retention settings
9. Your rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at goldbarjewellers@outlook.com
10. Data security
We take appropriate technical and organizational measures to protect your personal data, including:
- Secure (HTTPS) connections
- Limited access to personal data
- Regular software updates
11. Changes to this privacy policy
We may update this privacy policy from time to time.
The latest version will always be available on this page.